A Comprehensive Standard for the Future of Transit
Client: Metrolinx
Design Team: Gelare Danaie, Greg Parsons, Karen Zwart Hielema, Pedro Andrade, David Schellinger, Alireza Atarian, Stephen Read, Matt Ziyaee
Urban Realm Consultants: Stantec; gh3
Consultant Team:
Mechanical, Electrical, Communications: Quasar Engineering
Code: Senez Company
Acoustics: Thornton Tomasetti
Industrial Design: Yellow Window
Specifications: DGS Consulting
Project Completion: November 2020
Within a of strong field of both local and international design competition, DEXD was the successful proponent and awarded the new Metrolinx Subway Design Standard RFP.
At the beginning of the Covid 19 Pandemic, and under an aggressive and demanding schedule, the DEXD team was confident in delivering a robust, measurable, and enforceable Standard, while focusing on enhancing the customer experience and contributing towards transforming the transportation experience across the Greater Toronto Area (GTA).
As the current transportation network within the GTA expands at a rapid pace, it remains critical to ensure the customer is able to get to their destination quickly, efficiently and safely.
With the many modes of transportation and their various interfaces, user consistency was a key component when evaluating the standards document.
Our approach to the project began by first immersing our team towards understanding the many transit user profiles, understanding their expectations, theirs challenges, while focusing on a human centric design methodology.
Weekly scheduled meetings with our client allowed us to connect regularly, where we were able to listen, learn, share, trust, and truly collaborate albeit in a virtual environment.
With the vast array of stakeholders and their wealth of knowledge and transportation experience, we were able to successfully navigate, discuss, and implement an exhaustive list based on stakeholder feedback.
After a rapid 11 week turnaround of developing and sharing a variety of visual content at scheduled milestones, the DEXD team was successful in delivering a comprehensive and vigorous standard, that will be significant towards contributing towards meaningful design and positively impacting the human experience.
